Chrystalla Spanou

1. 1989 – 1995 National Kapodistrian University, Athens – Greece BA in Economics 2. 1996-1997 Mediterranean Institute of Management, Nicosia – Cyprus Post Graduate Diploma in Management 3. January 1998 – March 2006 - Mechanical & Energy Enginnering Consultants Ltd. Position: Head of Administration Department, Quality Assurance Manager, Personal Assistant of General Manager Responsibilities •Executing Internal Quality Audits •Supervision of the Secretarial and Administration Department •Responsible for the design and implementation of a weekly Schedule Plan in order to meet deadlines for projects undertaken by the company. •Directly Responsible for the Budgetary Control (Issue and Collection of Invoices, Payments, Collection of Receivables, Issue of Payment Certificates (based on executed work) to Subcontractors, Preparation of Financial Claims) •Implementation of Employees Appraisal System •Communication with Customers, Associates and Bankers •Handling of external and Internal Correspondence PROFFESIONAL TRAINING AND SEMINARS June 2003 Price WaterHouse Coopers - ISO 9001:2000, Awareness Training Course March 2002 Employers and Industrialist Federation (OEB) - Nicosia Seminar: New Approaches to Employees Performance Appraisal System – by Professor G. Anderson February 2002 Roffey Park Institute of London/ European Management Assistants, Cyprus Training: Personal Effectives in Relationship April 2001 Cyprus Organisation of Standards and Quality Control (CYS) Nicosia Training: The transition to ISO 9001:2000 November 2000 Association of the Mechanical Engineers of Cyprus - Nicosia Seminar – 4 day course: Time and Financial Programming of Electromechanical Projects through the use of Microsoft Project Sept. – Dec. 1998 The Dale Carnegie Course / Educe Ltd. - Larnaca Training: Effective Communication and Human Relations June 1998 SVA Practice Consulting Group, Nicosia Training: Internal Quality Auditors February 1997 Ministry of Labor and Social Insurance , Nicosia Seminar: Correct Communication and Efficient Promoting of Products and Services ADDITIONAL SKILSS Languages English: Fluent (written and spoken) (I.E.L.T.S., Nicosia British Council/ Grade 6/ 1995) Computing Excellent Working Knowledge of MS Office (Word, Excel, PowerPoint, MS Project, Access)